Workplace Fundamentals from New Horizons combine soft skills, communication and social intelligence, compliance, attention to detail, time management and more skills that help your team excel in their roles. These 1-day Soft Skills training courses from New Horizons Raleigh are a cost-effective solution for developing the skills your employees need to be successful in a challenging climate. Our world-class instructors deliver training on topics such as Interpersonal Communication, Business Writing, Effective Time Management and so much more.
Business Etiquette 1 Day, $395
This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills/small talk, & much more.
Business Writing 1 Day, $395
This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.
Communication Strategies 1 Day, $395
In this course students will understand the different methods of communication and how to make the most of each of them.
Negotiation Skills 1 Day, $395
This course will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.
Excellence in Service - Advanced 1 Day, $395
In this course, learn how to develop and monitor service standards to support exceptional customer service; build customer service teams; understand your customers and how they measure service; and how to develop customer loyalty with your customers.
Conflict Resolution 1 Day, $395
Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even lawsuits.
Creative Problem Solving 1 Day, $395
This course will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, & analyzing data will be covered during class.
Email Etiquette 1 Day, $395
In this course, students will learn about e-mail policies and learn how to write professional e-mail memos that convey appropriate messages.
Grammar Essentials 1 Day, $395
In this course, students will review the rules of grammar, identify common grammar errors, and refine their business writing style.
Interpersonal Skills 1 Day, $395
In this course, students will be shown how to apply advanced verbal and written communication techniques in the workplace.
Presentation Skills 1 Day, $395
In this course, students will learn active listening skills to facilitate the exchange of ideas in meetings and presentations. They will also organize your ideas to create coherent and convincing oral presentations.
Project Communications and Stakeholder Management 2 Days, $1,198
This course focuses on both improving the efficiency and effectiveness of all project-related communications, from initial planning through closure.
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